Privacy Policy

Keystone Wellness Group ("KWG," "we," "us," or "our") is committed to protecting the privacy and confidentiality of the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, telehealth services, and related products and services. By accessing or using Keystone Wellness Group's services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.

Information We Collect

Personal Information - When you sign up for our services or communicate with us, we may collect personal information such as your name, contact information, date of birth, and medical history. Health Information -To provide telehealth services, we may collect health information, including medical records, prescriptions, and details about your health condition. Payment Information - If you make payments for our services, we collect payment details, including credit card information. We use secure third-party payment processors, and we do not store your payment information on our servers. Usage Information-We collect information about how you use our website and telehealth services, including log data, device information, and usage patterns. Cookies and Similar Technologies - We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

Service Provision - We use your information to provide and improve our telehealth services, offer personalized care plans, and fulfill your requests. Communication - We may use your contact information to communicate with you about our services, appointments, and important updates. Marketing and Promotions - With your consent, we may use your information for marketing purposes, including newsletters, promotional materials, and targeted advertising. Legal Compliance - We may use and disclose your information as required by law or to comply with legal obligations.

Information Sharing

Third-Party Service Providers - We may share your information with third-party service providers who assist us in providing and improving our services. Collaboration - In integrated consultations, your information may be shared between our family nurse practitioner and marriage and family therapist to customize care plans. Legal Requirements - We may disclose your information if required by law or in response to a legal request. Security - We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, correct, or delete your personal information. You can update your preferences and communication settings by contacting us. Children's Privacy - We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at [support@keystonewellnessgroup.com].

Appendix

This Privacy Policy is part of Keystone Wellness Group's commitment to transparency and the protection of your privacy. For more information or details on specific aspects, please refer to the full Privacy Policy document.

Effective Date: 12/30/2023